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Are you looking for part-time work? Are you able to work a maximum of 16 hours any time between 3.30pm and 8pm Monday to Thursday? In this customer services position, you will make outbound telephone calls to existing customers in order to take outstanding payments and/or organise payment plans for those who are in arrears.

You will receive a full range of benefits including discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression.

Within this part-time Customer Service role, you will be responsible for:
- Contacting customers for repayment by telephone and letter
- Managing your own portfolio of cases
- Monitoring payments and handling direct debit returns
- Monitoring accounts and reviewing monthly
- Dealing with queries from clients and third parties

Full training will be given, although you will need some previous call handling experience and excellent communication skills. Patience and a passion for helping customers is essential.

If you have experience dealing with high volume calls and you are looking for a part-time role in the evenings, call us or apply today! 

Successful candidates will require a clear credit check and full DBS which will be undertaken by the employer at offer stage.

Working Monday-Friday 9am-5pm, you will be speaking with customers, investigating payment queries and finding a solution with the customer, including arranging payment schedules. You will be completing forms over the telephone and analysing financial information. 

Benefits include discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.

Working as a Customer Service Call Handler you will be responsible for:

• Contacting customers by telephone and letter
• Managing your own portfolio of cases
• Monitoring payments dealing with any queries
• Handling complex calls to resolution
• Completing forms over the telephone with the customer
• Dealing with queries from clients and third parties

The role of the Customer Service Call Handler requires previous call handling or call centre experience. You will possess excellent communication skills and enjoy providing the best solution for customers. 

The successful candidate will be required to undertake a credit check and full DBS which will be undertaken by the employer at offer stage.

Call us or apply today!

Driven? Ambitious? This could be the job for you! 

We have an exciting opportunity for an ambitious and target-driven Sales Advisor to join an established financial services company located in Watford. This telephone-based role will involve creating and building relationships with brokers, identifying new business opportunities, educating your accounts on the company’s products and services, in addition to managing your own extensive sales pipeline.

This is a full time role, working Monday to Friday, 9am-6pm with the amazing potential to earn uncapped bonuses. 

Along with the opportunity to build long term relationships and manage accounts, your key responsibilities will include:
- Using effective questions to establish business mix, behaviours and goals
- Creating and managing a panel of engaged and supportive intermediaries
- Building and executing a contact strategy to maintain effective connections
- Ensuring the intermediary has the correct product information and support them throughout the sales process
- Working alongside colleagues to ensure business objectives are met
- Helping to drive the commercial success of the business

This is a great position for someone who enjoys sales so if you’re looking for a role where you can build relationships whilst earning uncapped bonuses please apply today!