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Are you looking for part-time work? Are you able to work a maximum of 16 hours any time between 3.30pm and 8pm Monday to Thursday? In this customer services position, you will make outbound telephone calls to existing customers in order to take outstanding payments and/or organise payment plans for those who are in arrears.

You will receive a full range of benefits including discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression.

Within this part-time Customer Service role, you will be responsible for:
- Contacting customers for repayment by telephone and letter
- Managing your own portfolio of cases
- Monitoring payments and handling direct debit returns
- Monitoring accounts and reviewing monthly
- Dealing with queries from clients and third parties

Full training will be given, although you will need some previous call handling experience and excellent communication skills. Patience and a passion for helping customers is essential.

If you have experience dealing with high volume calls and you are looking for a part-time role in the evenings, call us or apply today! 

Successful candidates will require a clear credit check and full DBS which will be undertaken by the employer at offer stage.

Working Monday-Friday 9am-5pm, you will be speaking with customers, investigating payment queries and finding a solution with the customer, including arranging payment schedules. You will be completing forms over the telephone and analysing financial information. 

Benefits include discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.

Working as a Customer Service Call Handler you will be responsible for:

• Contacting customers by telephone and letter
• Managing your own portfolio of cases
• Monitoring payments dealing with any queries
• Handling complex calls to resolution
• Completing forms over the telephone with the customer
• Dealing with queries from clients and third parties

The role of the Customer Service Call Handler requires previous call handling or call centre experience. You will possess excellent communication skills and enjoy providing the best solution for customers. 

The successful candidate will be required to undertake a credit check and full DBS which will be undertaken by the employer at offer stage.

Call us or apply today!

Are you looking for an entry level administration position where you can develop your office skills further and progress your career? This is an excellent opportunity to learn in a fast paced, busy environment.

 You will be supporting a team of highly skilled financial professionals with a variety of administration tasks. This will include: 

• Customer service to both internal and external customers via telephone calls
• Dealing with incoming and outgoing post
• Typing and posting financial documents to customers
• Data entry and allocation of post to the team
• Filing, scanning and checking documents
• Taking fees
• Storing documents and maintaining Excel spreadsheets

This is an extremely varied office support role and requires a committed and enthusiastic individual with excellent communication skills. You will need to have good working knowledge of Word and Excel, have a minimum of 3 months office experience and be keen to learn. 

You will be offered a range of company benefits including 22 days holiday, company bonus, pension and private medical cover. 

Call us for an initial chat or apply today! 

The successful candidate will be required to undertake a DBS and credit check before starting in the position. 

Do you enjoy telephone-based customer services work? Are you looking for a varied and challenging role where you are dealing with complex queries? We are recruiting for a Customer Service Executive to work in a busy team environment. You will be calling and interviewing customers who are in arrears with their payments, handling queries and problems with their account and assisting them with completing forms, investigating payments and arranging payment schedules. Working hours are 9am-5pm. You will receive a full range of benefits including discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.

Working as an Customer Service Executive you will be responsible for:

• Contacting customers for repayment by telephone and letter
• Managing your own portfolio of cases
• Monitoring payments and handling direct debit returns
• Monitoring accounts and reviewing monthly 
• Liaising with solicitors to initiate court action
• Dealing with queries from clients and third parties

The role of the Customer Service Executive requires previous call handling experience ideally within a similar collections or arrears role, although this is not an essential requirement. You will possess excellent communication skills and enjoy handling a variety of situations by telephone.

Successful candidates will require a clear credit check and full DBS and referencing which will be undertaken by the employer at offer stage.

Call us or apply today!

Are you looking for the next step in your career within mortgage underwriting? In this role, you will be assessing applications, checking documentation and making your own decisions, referring back to policy. The company offers a range of benefits as well as excellent career progression within the organisation. There is a full benefits package including company bonus. If you have mandated mortgage underwriting experience at any level, call us or apply today.

The role will involve:

• Understanding and evaluating the risks associated with applications
• Obtaining all necessary documentation to make accurate and appropriate underwriting decisions
• Manually underwrite applications
• Liaising in a professional manner with third parties regarding applications
• Managing your own caseload of applications

You will also have a good understanding of FCA regulations and be keen to progress upwards in a mandated underwriting position.

Benefits include:

• Annual bonus
• Increasing annual leave
• Season ticket loan
• Private healthcare
• Contributory pension and more!

If this sounds like the perfect role for you, call us or apply today!

Please note that the successful candidate will require a clear credit check, full DBS check and full referencing which will be carried out by the company prior to starting.

Due to company growth, we are looking for a Junior Buyer, ideally who will have some experience or knowledge of the Oil & Gas industry. You will work in a team, creating relationships with existing customers, supporting management by taking incoming calls and dealing with any enquiries or queries. This is a busy and varied role, requiring someone who is looking to grow their career within a procurement environment.

Main Duties:

The buyer will work with business clients, supporting all of their procurement requests, creating and sending out quotes and identifying the best pricing for materials.

• Support the team with purchasing of materials
• Daily processing of quotations on the internal system
• Liaising with suppliers/manufacturers to identify best pricing for materials
• Liaising with team managers to ensure all projects are looked after
• Researching new products and identifying new suppliers
• Handle large pricing exercises for clients
• Placing orders when required

Skills Required:

• Some knowledge of the Oil and Gas industry
• Excellent communication skills and confident manner
• Good IT skills, particularly Excel and databases
• Customer service background, comfortable in a sales environment - NO SALES INVOLVED IN THIS ROLE
• Works well under pressure
• Attention to detail and organisational skills

Hours of Work

Full-time, Monday to Friday, 8.30am to 5.00pm

If you are keen to start a career, working for a professional organisation, with excellent prospects for progression, call us or apply today!

Are you looking for an opportunity to start your career in a company with excellent progression for the right individual? This entry level role offers full training, all you need to bring in return is the right attitude towards work and exceptional communication skills.

You will be supporting the sales team with taking incoming calls from customers, dealing with any enquiries, researching new products and identifying new suppliers. With lovely modern offices and a supportive environment, this is an excellent opportunity to gain experience.

Working hours are Monday to Friday, 8:30am-5pm. Benefits include entering the company bonus scheme after passing your probationary period, 20 days holiday increasing up to 25 and a pension scheme.

The Sales Support will be responsible for:
- Supporting existing customers with a variety of queries

- Working with suppliers and negotiating pricing
- Supporting the sales team with administration and customer calls
- Responding to customer quotes

- Placing orders with suppliers

If you are looking for an opportunity to start your career, please call us or apply today!

Driven? Ambitious? This could be the job for you! 

We have an exciting opportunity for an ambitious and target-driven Sales Advisor to join an established financial services company located in Watford. This telephone-based role will involve creating and building relationships with brokers, identifying new business opportunities, educating your accounts on the company’s products and services, in addition to managing your own extensive sales pipeline.

This is a full time role, working Monday to Friday, 9am-6pm with the amazing potential to earn uncapped bonuses. 

Along with the opportunity to build long term relationships and manage accounts, your key responsibilities will include:
- Using effective questions to establish business mix, behaviours and goals
- Creating and managing a panel of engaged and supportive intermediaries
- Building and executing a contact strategy to maintain effective connections
- Ensuring the intermediary has the correct product information and support them throughout the sales process
- Working alongside colleagues to ensure business objectives are met
- Helping to drive the commercial success of the business

This is a great position for someone who enjoys sales so if you’re looking for a role where you can build relationships whilst earning uncapped bonuses please apply today!