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Client Executive
As a Client Executive, you will be liaising with customers and take ownership of projects. The position involves co-ordination, ensuring projects run smoothly and this is communicated both internally across a variety of teams, as well as externally to third parties and field based staff. This is an exciting role for an ambitious individual who already has experience of working in a retail environment, but who wants to develop their skills further within an office based position, taking full control of their workload.
Responsibilities:
- Taking responsibility for projects
- Coordinating internal and external customers and teams
- Liaising with other project teams to ensure the smooth running of projects
- Developing and maintaining relationships with both internal teams and external customers
- Using Excel to input data and create reports for customers
- Planning and scheduling your own workload
- Attending meetings
The successful candidate will have:- A confident telephone manner
- Excellent organisation skills
- Customer service experience
- Desire to learn and develop; motivated and enthusiastic
- IT skills: knowledge of MS Excel, Word and Powerpoint (basic to intermediate)
If you are looking to join a progressive company who promote from within and are keen to use your customer service experience in an office based co-ordination role, call us or apply today!
- Taking responsibility for projects
- Coordinating internal and external customers and teams
- Liaising with other project teams to ensure the smooth running of projects
- Developing and maintaining relationships with both internal teams and external customers
- Using Excel to input data and create reports for customers
- Planning and scheduling your own workload
- Attending meetings
- A confident telephone manner
- Excellent organisation skills
- Customer service experience
- Desire to learn and develop; motivated and enthusiastic
- IT skills: knowledge of MS Excel, Word and Powerpoint (basic to intermediate)
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Mortgage Underwriter
Are you looking for the next step in your career within banking? In this role, you will be assessing applications, checking documentation and making your own decisions, referring back to policy. The company offers a range of benefits as well as excellent career progression within the organisation. There is a full benefits package including company bonus. If you have commercial banking, mortgage administration or mortgage underwriting experience, call us or apply today.
The role will involve:
• Understanding and evaluating the risks associated with applications
• Obtaining all necessary documentation to make accurate and appropriate underwriting decisions
• Manually underwrite applications
• Liaising in a professional manner with third parties regarding applications
• Managing your own caseload of applicationsYou will also have a good understanding of FCA regulations and be keen to move into or progress upwards in a mandated underwriting position.
Benefits include:
• Annual bonus
•Increasing annual leave
• Season ticket loan
• Private healthcare
• Contributory pension and more!If this sounds like the perfect role for you, call us or apply today!
Please note that the successful candidate will require a clear credit check, full DBS check and full referencing which will be carried out by the company prior to starting. -
Business Development Manager
£60K basic, realistic OTE £150-200K+
Package includes various incentives, company bonuses and car allowance.
The role is based near Milton Keynes although you will be based from home. Do you enjoy the satisfaction of building new business with enterprise level organisations? Do you have experience of RFIs and tenders? Are you an experienced Business Development Manager looking to work for an organisation which truly supports and rewards its employees?
Well look no further… this European BD Manager role offers just that.
As Business Development Manager, you will be nurturing relationships with C-suite individuals, gathering and following up on leads, converting a platform based product into sales. The lead-time can be long but the rewards are substantial.
Responsibilities:
- Research prospective accounts, pursue leads and follow through to attending meetings with relevant contacts
- Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients
- Identify new prospects within existing accounts
- Possess a strong understanding of products, competition and positioning
- Follow the latest industry developments and stay up-to-date on corporate competitors
- Attend a variety of events to build leads and connections
You will have:
- The ability to communicate with senior level individuals
- Experience of building new business with C-Suite level connections, especially HR and procurement contacts
- B2B sales/business development experience
- Experience of working with a longer sales cycle, including RFIs and tenders
If you are interested in finding out more about the role, call us or apply today!
- Research prospective accounts, pursue leads and follow through to attending meetings with relevant contacts
- Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients
- Identify new prospects within existing accounts
- Possess a strong understanding of products, competition and positioning
- Follow the latest industry developments and stay up-to-date on corporate competitors
- Attend a variety of events to build leads and connections
- The ability to communicate with senior level individuals
- Experience of building new business with C-Suite level connections, especially HR and procurement contacts
- B2B sales/business development experience
- Experience of working with a longer sales cycle, including RFIs and tenders
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Mortgage Completions Consultant
Working for this busy Fareham based division of a financial services company, you will processing mortgage documentation to ensure completions run smoothly. This will include taking a variety of 3rd party calls, handling queries and undertaking completions administration. Working hours are Monday to Friday, 9am-5pm, with a full range of benefits being offered by the company, along with excellent career progression.
Daily duties and responsibilities:
- Provide a high level of customer service to all customers, both internal and external
- Manage all enquiries efficiently, effectively, and in line with company standards and policies
- Handle all correspondence, including letters, calls, emails and faxes, from third parties
- Stay up to date with regulations, best practices and changes to procedure where relevant
- Processing Certificate of Titles, responding to correspondence, arranging for release of retentions, reviewing Underwriting conditions and deal with complex conditions
- Understand and follow all compliance standards
About you:
- You’ll have previous experience with knowledge of the mortgage product life cycle, ideally with a background in completions
- Knowledge of mortgage documentationThis is an exciting opportunity within the mortgage industry, with the ability to grow your career in a busy and friendly team. Call us or apply today!
The successful candidate will require a clear credit and full DBS check which will be carried out by the company prior to starting. -
Temporary Customer Service Administrator (6-12 months)
Working hours: 11am-6.30pm Monday-Thursday, 11am-5.30pm Fridays.
We are recruiting for a 6-12 month temporary Customer Service Administrator to support a team with all aspects of administration as well as handling customer queries. You will be liaising with a range of both internal and external customers. This role would suit candidates with administration and customer service experience who are immediately available for work and are looking to join a friendly, well established company where you can make a real difference.
Duties include:
- Handling a range of customer queries, including some complaints
- Processing travel expenses
- Supporting a specialist team with allocation of work
- Updating databases with changes or amends
- Using the database to book appointments
Skills:
We are looking for candidates who have a good range of administration and customer service skills; you will have an excellent telephone manner and be competent using MS Office including Word, Excel and Outlook.
Call us or apply today for this immediate opportunity!
- Handling a range of customer queries, including some complaints
- Processing travel expenses
- Supporting a specialist team with allocation of work
- Updating databases with changes or amends
- Using the database to book appointments
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Business Development Executive
£24,000 split into basic of £19,200 plus variable bonus of £4,800 - OTE in 1st year circa £28-29K
As a Business Development Executive, you will be working with the Director to create, build and nurture prospective customers. Do you enjoy cold calling but are you looking to work in a role with greater prospects in sales within 3-6 months? We are working with an established company who are looking for an ambitious sales person who enjoys B2B sales along with attending events and supporting the company with email marketing. All you need is some telemarketing experience and an attitude to succeed, training will be provided for the other areas. You will have the opportunity to attend meetings with the Director, along with excellent career progression.
Business Development Executive role: You will be responsible for driving new business, contacting businesses over the phone and via social media. Other duties will include attending events and exhibitions, researching and gaining leads, as well as creating email marketing campaigns and writing content for social media.
Working hours: 8.30am-5.30pm Monday-Friday
Parking on site
Duties will include:
- Calling businesses to generate new business and closing for an appointment - all leads will be given
- Qualifying an scheduling appointments for the Director
- Conducting sales follow-up calls and emails
- Responding to customer enquiries
- Liaising with the technical and project teams to ensure handover of new customers and projects
- Attending industry events and exhibitions
- Attending meetings with the Director
- Understand competitor activity and create reports for the Director
- Drafting and sending quotes
- Creating email marketing campaigns to target new business
Candidate Requirements:
- Ideally a minimum of 6 months telesales or telemarketing experience
- Ability to build rapport with potential clients over the phone
- Excellent communication skills both written and verbal
- Engaging and ambitious personality
- Strong work ethic, proactive and independent worker
- Enjoys working to sales targets
Call us or apply today!
- Calling businesses to generate new business and closing for an appointment - all leads will be given
- Qualifying an scheduling appointments for the Director
- Conducting sales follow-up calls and emails
- Responding to customer enquiries
- Liaising with the technical and project teams to ensure handover of new customers and projects
- Attending industry events and exhibitions
- Attending meetings with the Director
- Understand competitor activity and create reports for the Director
- Drafting and sending quotes
- Creating email marketing campaigns to target new business
- Ideally a minimum of 6 months telesales or telemarketing experience
- Ability to build rapport with potential clients over the phone
- Excellent communication skills both written and verbal
- Engaging and ambitious personality
- Strong work ethic, proactive and independent worker
- Enjoys working to sales targets
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Senior Collections Consultant
Working Monday-Friday 9am-5pm, you will be speaking with customers, investigating payment queries and finding a solution with the customer, including arranging payment schedules. In addition to this, you will be handling more complex cases within the team, including taking legal action when needed. You will be completing forms over the telephone and analysing financial information.
Benefits include discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.
Working as a Senior Collections Consultant you will be responsible for:
- Contacting customers by telephone and letter
- Managing your own portfolio of cases
- Monitoring payments dealing with any queries
- Handling complex calls to resolution, including instigating legal action
- Liaising with solicitors regarding more advanced cases
- Completing forms over the telephone with the customer
- Dealing with queries from clients and third parties
The role of the Senior Collections Consultant requires previous telephone collections experience, call handling or call centre experience within a similar role. You will possess excellent communication skills and enjoy providing the best solution for customers.
The successful candidate will be required to undertake a credit check and full DBS which will be undertaken by the employer at offer stage.Call us or apply today!
- Contacting customers by telephone and letter
- Managing your own portfolio of cases
- Monitoring payments dealing with any queries
- Handling complex calls to resolution, including instigating legal action
- Liaising with solicitors regarding more advanced cases
- Completing forms over the telephone with the customer
- Dealing with queries from clients and third parties
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Senior Customer Service Call Handler
Working Monday-Friday 9am-5pm, you will be speaking with customers, investigating payment queries and finding a solution with the customer, including arranging payment schedules. In addition to this, you will be handling more complex cases within the team, including taking legal action when needed. You will be completing forms over the telephone and analysing financial information.
Benefits include discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.
Working as a Senior Customer Service Call Handler you will be responsible for:
- Contacting customers by telephone and letter
- Managing your own portfolio of cases
- Monitoring payments dealing with any queries
- Handling complex calls to resolution, including instigating legal action
- Liaising with solicitors regarding more advanced cases
- Completing forms over the telephone with the customer
- Dealing with queries from clients and third parties
The role of the Senior Customer Service Call Handler requires previous telephone collections experience, call handling or call centre experience within a similar role. You will possess excellent communication skills and enjoy providing the best solution for customers.
The successful candidate will be required to undertake a credit check and full DBS which will be undertaken by the employer at offer stage.Call us or apply today!
- Contacting customers by telephone and letter
- Managing your own portfolio of cases
- Monitoring payments dealing with any queries
- Handling complex calls to resolution, including instigating legal action
- Liaising with solicitors regarding more advanced cases
- Completing forms over the telephone with the customer
- Dealing with queries from clients and third parties
-
Part-time Bookkeeper
This is a part-time role, working Monday-Friday from 9am-1pm.
We are recruiting for an experienced Bookkeeper to join this friendly office based in Edgware due to continuous business growth. The position is an all round accounting role to trial balance, including transactional work, bank reconciliations and VAT returns.
As an Bookkeeper, you will undertake the following duties:
- Preparing accounts to trial balance
- Bank reconciliations (multi currency)
- Prepared monthly and quarterly VAT returns with good knowledge of tax codes
- Expense accounting
- Payroll including pension administration (no experience necessary)
The Individual
- All round bookkeeping experience to trial balance, including VAT returns and bank reconciliations
- Experience in using Sage, ideally some knowledge of Xero and Quickbooks
- Excellent communication skills
- Flexible attitude to work in a team
- Ability to commit to working the above hours on a permanent basis
There is excellent scope to develop your skills further, including additional training on Xero and Quickbooks, as well as full payroll training given.
Call us or apply today!
- Preparing accounts to trial balance
- Bank reconciliations (multi currency)
- Prepared monthly and quarterly VAT returns with good knowledge of tax codes
- Expense accounting
- Payroll including pension administration (no experience necessary)
- All round bookkeeping experience to trial balance, including VAT returns and bank reconciliations
- Experience in using Sage, ideally some knowledge of Xero and Quickbooks
- Excellent communication skills
- Flexible attitude to work in a team
- Ability to commit to working the above hours on a permanent basis
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Customer Service Coordinator
As a Customer Service Coordinator, you will take ownership of your own projects and its successes, coordinating new and existing staff who are based remotely. This is an exciting role for an ambitious individual who already has experience of working in a customer-facing environment, but who wants to develop their skills further within a coordination position.
Responsibilities:
- Taking charge of projects
- Training, recruiting, managing and supervising the field-based team
- Developing and maintaining new and existing relationships with clients
- Supervising face to face interviews
The successful candidate will have:
- Previous experience training others in any environment
- A confident telephone manner
- Desire to learn and develop; motivated and enthusiastic
- A flexible work ethic, willing to travel within UK when required
- IT skills: knowledge of MS Excel, Word and other packages
- Taking charge of projects
- Training, recruiting, managing and supervising the field-based team
- Developing and maintaining new and existing relationships with clients
- Supervising face to face interviews
- Previous experience training others in any environment
- A confident telephone manner
- Desire to learn and develop; motivated and enthusiastic
- A flexible work ethic, willing to travel within UK when required
- IT skills: knowledge of MS Excel, Word and other packages
As a Client Executive, you will be liaising with customers and take ownership of projects. The position involves co-ordination, ensuring projects run smoothly and this is communicated both internally across a variety of teams, as well as externally to third parties and field based staff. This is an exciting role for an ambitious individual who already has experience of working in a retail environment, but who wants to develop their skills further within an office based position, taking full control of their workload.
Responsibilities:
The successful candidate will have:
If you are looking to join a progressive company who promote from within and are keen to use your customer service experience in an office based co-ordination role, call us or apply today!
Are you looking for the next step in your career within banking? In this role, you will be assessing applications, checking documentation and making your own decisions, referring back to policy. The company offers a range of benefits as well as excellent career progression within the organisation. There is a full benefits package including company bonus. If you have commercial banking, mortgage administration or mortgage underwriting experience, call us or apply today.
The role will involve:
• Understanding and evaluating the risks associated with applications
• Obtaining all necessary documentation to make accurate and appropriate underwriting decisions
• Manually underwrite applications
• Liaising in a professional manner with third parties regarding applications
• Managing your own caseload of applications
You will also have a good understanding of FCA regulations and be keen to move into or progress upwards in a mandated underwriting position.
Benefits include:
• Annual bonus
•Increasing annual leave
• Season ticket loan
• Private healthcare
• Contributory pension and more!
If this sounds like the perfect role for you, call us or apply today!
Please note that the successful candidate will require a clear credit check, full DBS check and full referencing which will be carried out by the company prior to starting.
£60K basic, realistic OTE £150-200K+
Package includes various incentives, company bonuses and car allowance.
The role is based near Milton Keynes although you will be based from home. Do you enjoy the satisfaction of building new business with enterprise level organisations? Do you have experience of RFIs and tenders? Are you an experienced Business Development Manager looking to work for an organisation which truly supports and rewards its employees?
Well look no further… this European BD Manager role offers just that.
As Business Development Manager, you will be nurturing relationships with C-suite individuals, gathering and following up on leads, converting a platform based product into sales. The lead-time can be long but the rewards are substantial.
Responsibilities:
You will have:
If you are interested in finding out more about the role, call us or apply today!
Working for this busy Fareham based division of a financial services company, you will processing mortgage documentation to ensure completions run smoothly. This will include taking a variety of 3rd party calls, handling queries and undertaking completions administration. Working hours are Monday to Friday, 9am-5pm, with a full range of benefits being offered by the company, along with excellent career progression.
Daily duties and responsibilities:
- Provide a high level of customer service to all customers, both internal and external
- Manage all enquiries efficiently, effectively, and in line with company standards and policies
- Handle all correspondence, including letters, calls, emails and faxes, from third parties
- Stay up to date with regulations, best practices and changes to procedure where relevant
- Processing Certificate of Titles, responding to correspondence, arranging for release of retentions, reviewing Underwriting conditions and deal with complex conditions
- Understand and follow all compliance standards
About you:
- You’ll have previous experience with knowledge of the mortgage product life cycle, ideally with a background in completions
- Knowledge of mortgage documentation
This is an exciting opportunity within the mortgage industry, with the ability to grow your career in a busy and friendly team. Call us or apply today!
The successful candidate will require a clear credit and full DBS check which will be carried out by the company prior to starting.
Working hours: 11am-6.30pm Monday-Thursday, 11am-5.30pm Fridays.
We are recruiting for a 6-12 month temporary Customer Service Administrator to support a team with all aspects of administration as well as handling customer queries. You will be liaising with a range of both internal and external customers. This role would suit candidates with administration and customer service experience who are immediately available for work and are looking to join a friendly, well established company where you can make a real difference.
Duties include:
Skills:
We are looking for candidates who have a good range of administration and customer service skills; you will have an excellent telephone manner and be competent using MS Office including Word, Excel and Outlook.
Call us or apply today for this immediate opportunity!
£24,000 split into basic of £19,200 plus variable bonus of £4,800 - OTE in 1st year circa £28-29K
As a Business Development Executive, you will be working with the Director to create, build and nurture prospective customers. Do you enjoy cold calling but are you looking to work in a role with greater prospects in sales within 3-6 months? We are working with an established company who are looking for an ambitious sales person who enjoys B2B sales along with attending events and supporting the company with email marketing. All you need is some telemarketing experience and an attitude to succeed, training will be provided for the other areas. You will have the opportunity to attend meetings with the Director, along with excellent career progression.
Business Development Executive role: You will be responsible for driving new business, contacting businesses over the phone and via social media. Other duties will include attending events and exhibitions, researching and gaining leads, as well as creating email marketing campaigns and writing content for social media.
Working hours: 8.30am-5.30pm Monday-Friday
Parking on site
Duties will include:
Candidate Requirements:
Call us or apply today!
Working Monday-Friday 9am-5pm, you will be speaking with customers, investigating payment queries and finding a solution with the customer, including arranging payment schedules. In addition to this, you will be handling more complex cases within the team, including taking legal action when needed. You will be completing forms over the telephone and analysing financial information.
Benefits include discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.
Working as a Senior Collections Consultant you will be responsible for:
The role of the Senior Collections Consultant requires previous telephone collections experience, call handling or call centre experience within a similar role. You will possess excellent communication skills and enjoy providing the best solution for customers.
The successful candidate will be required to undertake a credit check and full DBS which will be undertaken by the employer at offer stage.
Call us or apply today!
Working Monday-Friday 9am-5pm, you will be speaking with customers, investigating payment queries and finding a solution with the customer, including arranging payment schedules. In addition to this, you will be handling more complex cases within the team, including taking legal action when needed. You will be completing forms over the telephone and analysing financial information.
Benefits include discretionary bonus, increasing annual leave, contributory pension, private healthcare and excellent career progression to a more senior level.
Working as a Senior Customer Service Call Handler you will be responsible for:
The role of the Senior Customer Service Call Handler requires previous telephone collections experience, call handling or call centre experience within a similar role. You will possess excellent communication skills and enjoy providing the best solution for customers.
The successful candidate will be required to undertake a credit check and full DBS which will be undertaken by the employer at offer stage.
Call us or apply today!
This is a part-time role, working Monday-Friday from 9am-1pm.
We are recruiting for an experienced Bookkeeper to join this friendly office based in Edgware due to continuous business growth. The position is an all round accounting role to trial balance, including transactional work, bank reconciliations and VAT returns.
As an Bookkeeper, you will undertake the following duties:
The Individual
There is excellent scope to develop your skills further, including additional training on Xero and Quickbooks, as well as full payroll training given.
Call us or apply today!
As a Customer Service Coordinator, you will take ownership of your own projects and its successes, coordinating new and existing staff who are based remotely. This is an exciting role for an ambitious individual who already has experience of working in a customer-facing environment, but who wants to develop their skills further within a coordination position.
Responsibilities:
The successful candidate will have:
