5 JOBS FOUND
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Customer Account Manager
- Hybrid working – 3 days in the office and 2 days remote
- Flexible working hours, 8 hour working day: 9am-5pm or equivalent
- Benefits including company bonuses and incentives, 25 days annual leave pro rata
- Fantastic team environment
Are you an experienced client relationship professional looking to join a company who truly value their staff? Are you keen to find a busy and varied client facing role, managing projects? We are looking for a confident account manager who will support European business customers and who is tech-savvy!
Key duties will involve:- Day to day support of key client relationships
- Onboarding new business customers, managing projects and ensuring new technologies are set up and rolled out correctly
- Providing support to clients as well as new ideas to ensure accounts are running smoothly
- Liaising with the sales team to pass any leads for existing account growth
- Ensuring retention of key client accounts through excellent customer account management
The ideal candidate will have the following experience:
- B2B client relationship management or account management
- Excellent project management and organisational skills
- The ability to build long-lasting relationships with key contacts and a proactive approach to work
- You will also have the ability to remain calm under pressure and be able to learn and absorb information
If you are looking to join a dynamic and well-established organisation where you will take full responsibility for your own portfolio of accounts, providing outstanding levels of client support, call us or apply today!
- Hybrid working – 3 days in the office and 2 days remote
- Flexible working hours, 8 hour working day: 9am-5pm or equivalent
- Benefits including company bonuses and incentives, 25 days annual leave pro rata
- Fantastic team environment
- Day to day support of key client relationships
- Onboarding new business customers, managing projects and ensuring new technologies are set up and rolled out correctly
- Providing support to clients as well as new ideas to ensure accounts are running smoothly
- Liaising with the sales team to pass any leads for existing account growth
- Ensuring retention of key client accounts through excellent customer account management
- B2B client relationship management or account management
- Excellent project management and organisational skills
- The ability to build long-lasting relationships with key contacts and a proactive approach to work
- You will also have the ability to remain calm under pressure and be able to learn and absorb information
-
Enterprise Account Manager
Are you an experienced Client Manager, with experience of nurturing existing Enterprise clients? Are you looking to bring your account management expertise to an industry leader, developing strategy for a number of their largest multinational clients? If so, this exciting new role also offers the following benefits:
- An award-winning workplace culture
- Hybrid working
- Bi-annual bonus
- Private healthcare, private dental and pension, plus various company-wide incentives
- 25 days annual leave
Creating a strategic approach to your client accounts, understanding their challenges and providing innovative business solutions to them, ensuring that their long-term business objectives and goals are achieved. You will be driving improved customer experience in collaboration with internal teams, as well as increasing discovery activity within international Enterprise business targets.
We are looking for an energetic, professional and commercially-minded individual, who can build deep-rooted relationships in order to achieve ROI for your clients and, in turn, long-term account expansion and retention. This is a new role due to company growth, therefore you will be able to shape and develop the position.
Duties include:- Being personally accountable for the relationship, retention, and success of the company’s largest clients
- Thoroughly understanding your client’s business, external environments and the issues that affect individual clients
- Understanding the client’s goals and driving them to success in order to show the client value in their investment and help the account reach its potential
- Working with the Client Success and Business Development teams to understand the operational health, experience, and opportunities within their existing solutions, as well as highlighting new Enterprise clients to target
- Providing clients with a variety of insights, advising them on best practices and trends, providing expertise and recommendations to drive usage of products and services purchased
- Providing exceptional technology expertise across a suite of products
- Working as part of a team to ensure ongoing contract compliance and negotiation of key contract terms and extensions
- Making key decisions about the management and success of a client's program to improve the partnership
- Leading meaningful strategy discussions, presenting ideas and solutions in order to drive action
If you have a background in advising large Enterprise clients within a technology-orientated environment and enjoy building existing client relationships with the aim of achieving high ROI for them, call us or apply today!
- An award-winning workplace culture
- Hybrid working
- Bi-annual bonus
- Private healthcare, private dental and pension, plus various company-wide incentives
- 25 days annual leave
- Being personally accountable for the relationship, retention, and success of the company’s largest clients
- Thoroughly understanding your client’s business, external environments and the issues that affect individual clients
- Understanding the client’s goals and driving them to success in order to show the client value in their investment and help the account reach its potential
- Working with the Client Success and Business Development teams to understand the operational health, experience, and opportunities within their existing solutions, as well as highlighting new Enterprise clients to target
- Providing clients with a variety of insights, advising them on best practices and trends, providing expertise and recommendations to drive usage of products and services purchased
- Providing exceptional technology expertise across a suite of products
- Working as part of a team to ensure ongoing contract compliance and negotiation of key contract terms and extensions
- Making key decisions about the management and success of a client's program to improve the partnership
- Leading meaningful strategy discussions, presenting ideas and solutions in order to drive action
-
Customer Services Executive (6 month contract)
- Working hours are Monday to Friday 8.30am-5pm, with 1 week in 4 working an early shift of 7.30am-4pm
- Hybrid working - 3 days from the office and 2 days from home
- Full-time training in the office for 2-3 weeks
- Excellent benefits including annual bonus, incentives, private healthcare, contributory pension and life insurance
Working for this well established global organisation, you will be based in their European Customer Services team. The role is heavily email based, so you will need to have experience of answering complex customer queries by email and telephone. The company offer a friendly and supportive environment in which to grow and progress your skills further. Since you will be working with customers across Europe, bilingual or multilingual candidates (German/English) would have an advantage, although this is not essential.
The perfect candidate will enjoy delivering the best customer service and be able to provide solutions to all enquiries. You’ll have a positive can-do attitude and enjoy seeing a query through from start to finish, liaising between the customer and various teams.
Duties will include:
• Providing the highest standards of customer service to a variety of customers
• Managing and resolving customer queries in the UK and Europe via email and telephone
• Taking ownership of queries through from beginning to end
• Liaising between departments, third party suppliers and customers
If you have a proven work history in office-based customer services roles, excellent written and verbal communication skills and are looking for a supportive, friendly team environment where you are rewarded for your hard work, call us or apply today! - Working hours are Monday to Friday 8.30am-5pm, with 1 week in 4 working an early shift of 7.30am-4pm
- Hybrid working - 3 days from the office and 2 days from home
- Full-time training in the office for 2-3 weeks
- Excellent benefits including annual bonus, incentives, private healthcare, contributory pension and life insurance
-
Client Strategy Manager
Are you an experienced Client Manager, with experience of nurturing existing Enterprise clients? Are you looking to bring your expertise to an industry leader, developing strategy for a number of their largest multinational clients? If so, this exciting new role also offers the following benefits:
- An award-winning workplace culture
- Hybrid working
- Bi-annual bonus
- Private healthcare, private dental and pension, plus various company-wide incentives
- 25 days annual leave
Creating a strategic approach to your client accounts, understanding their challenges and providing innovative business solutions to them, ensuring that their long-term business objectives and goals are achieved. You will be driving improved customer experience in collaboration with internal teams, as well as increasing discovery activity within international Enterprise business targets.
We are looking for an energetic, professional and commercially-minded individual, who can build deep-rooted relationships in order to achieve ROI for your clients and, in turn, long-term account expansion and retention. This is a new role due to company growth, therefore you will be able to shape and develop the position.
Duties include:- Being personally accountable for the relationship, retention, and success of the company’s largest clients
- Thoroughly understanding your client’s business, external environments and the issues that affect individual clients
- Understanding the client’s goals and driving them to success in order to show the client value in their investment and help the account reach its potential
- Working with the Client Success and Business Development teams to understand the operational health, experience, and opportunities within their existing solutions, as well as highlighting new Enterprise clients to target
- Providing clients with a variety of insights, advising them on best practices and trends, providing expertise and recommendations to drive usage of products and services purchased
- Providing exceptional technology expertise across a suite of products
- Working as part of a team to ensure ongoing contract compliance and negotiation of key contract terms and extensions
- Making key decisions about the management and success of a client's program to improve the partnership
- Leading meaningful strategy discussions, presenting ideas and solutions in order to drive action
If you have a background in advising large Enterprise clients within a technology-orientated environment and enjoy building existing client relationships with the aim of achieving high ROI for them, call us or apply today!
- An award-winning workplace culture
- Hybrid working
- Bi-annual bonus
- Private healthcare, private dental and pension, plus various company-wide incentives
- 25 days annual leave
- Being personally accountable for the relationship, retention, and success of the company’s largest clients
- Thoroughly understanding your client’s business, external environments and the issues that affect individual clients
- Understanding the client’s goals and driving them to success in order to show the client value in their investment and help the account reach its potential
- Working with the Client Success and Business Development teams to understand the operational health, experience, and opportunities within their existing solutions, as well as highlighting new Enterprise clients to target
- Providing clients with a variety of insights, advising them on best practices and trends, providing expertise and recommendations to drive usage of products and services purchased
- Providing exceptional technology expertise across a suite of products
- Working as part of a team to ensure ongoing contract compliance and negotiation of key contract terms and extensions
- Making key decisions about the management and success of a client's program to improve the partnership
- Leading meaningful strategy discussions, presenting ideas and solutions in order to drive action
-
Customer Success Specialist - 6 Month Contract
A new opportunity has arisen for an experienced client relationship professional to join an established team for an initial 6 month contract.
6 month contract, possibility of extension to a year
£30-32K- Various benefits including company bonuses and incentives, 25 days annual leave pro rata
- 6 month contract, with the possibility of extension by a further 6 months
- Fantastic team environment
- 3 days office working and 2 days remote working
- Flexible hours, 8 hours per day between 7.30am - 5pm
A new opportunity has arisen for an experienced client relationship professional to join an established team for an initial 6 month contract. You will enjoy a busy and varied client facing role, managing projects and prioritising workloads to ensure existing clients are supported daily and new clients are onboarded smoothly. The successful candidate will be a confident account manager, working with European business customers and with sound knowledge of the technology sector.
Key duties will involve:- Day to day support of key client relationships
- Offering solutions to clients as well as new ideas to ensure accounts always have the correct products and services
- Working with sales to pass any leads for existing account growth
- Ensuring retention of key client accounts through excellent customer account management
The ideal candidate will have experience within a B2B client relationship management or account management position.
You will have excellent project management and organisational skills, the ability to build long-lasting relationships with key contacts and a proactive approach to work. You will also have the ability to remain calm under pressure and be able to learn and absorb information.
Call us or apply today! - Various benefits including company bonuses and incentives, 25 days annual leave pro rata
- 6 month contract, with the possibility of extension by a further 6 months
- Fantastic team environment
- 3 days office working and 2 days remote working
- Flexible hours, 8 hours per day between 7.30am - 5pm
- Day to day support of key client relationships
- Offering solutions to clients as well as new ideas to ensure accounts always have the correct products and services
- Working with sales to pass any leads for existing account growth
- Ensuring retention of key client accounts through excellent customer account management
Are you an experienced client relationship professional looking to join a company who truly value their staff? Are you keen to find a busy and varied client facing role, managing projects? We are looking for a confident account manager who will support European business customers and who is tech-savvy!
Key duties will involve:
The ideal candidate will have the following experience:
If you are looking to join a dynamic and well-established organisation where you will take full responsibility for your own portfolio of accounts, providing outstanding levels of client support, call us or apply today!
Are you an experienced Client Manager, with experience of nurturing existing Enterprise clients? Are you looking to bring your account management expertise to an industry leader, developing strategy for a number of their largest multinational clients? If so, this exciting new role also offers the following benefits:
Creating a strategic approach to your client accounts, understanding their challenges and providing innovative business solutions to them, ensuring that their long-term business objectives and goals are achieved. You will be driving improved customer experience in collaboration with internal teams, as well as increasing discovery activity within international Enterprise business targets.
We are looking for an energetic, professional and commercially-minded individual, who can build deep-rooted relationships in order to achieve ROI for your clients and, in turn, long-term account expansion and retention. This is a new role due to company growth, therefore you will be able to shape and develop the position.
Duties include:
If you have a background in advising large Enterprise clients within a technology-orientated environment and enjoy building existing client relationships with the aim of achieving high ROI for them, call us or apply today!
Working for this well established global organisation, you will be based in their European Customer Services team. The role is heavily email based, so you will need to have experience of answering complex customer queries by email and telephone. The company offer a friendly and supportive environment in which to grow and progress your skills further. Since you will be working with customers across Europe, bilingual or multilingual candidates (German/English) would have an advantage, although this is not essential.
The perfect candidate will enjoy delivering the best customer service and be able to provide solutions to all enquiries. You’ll have a positive can-do attitude and enjoy seeing a query through from start to finish, liaising between the customer and various teams.
Duties will include:
• Providing the highest standards of customer service to a variety of customers
• Managing and resolving customer queries in the UK and Europe via email and telephone
• Taking ownership of queries through from beginning to end
• Liaising between departments, third party suppliers and customers
If you have a proven work history in office-based customer services roles, excellent written and verbal communication skills and are looking for a supportive, friendly team environment where you are rewarded for your hard work, call us or apply today!
Are you an experienced Client Manager, with experience of nurturing existing Enterprise clients? Are you looking to bring your expertise to an industry leader, developing strategy for a number of their largest multinational clients? If so, this exciting new role also offers the following benefits:
Creating a strategic approach to your client accounts, understanding their challenges and providing innovative business solutions to them, ensuring that their long-term business objectives and goals are achieved. You will be driving improved customer experience in collaboration with internal teams, as well as increasing discovery activity within international Enterprise business targets.
We are looking for an energetic, professional and commercially-minded individual, who can build deep-rooted relationships in order to achieve ROI for your clients and, in turn, long-term account expansion and retention. This is a new role due to company growth, therefore you will be able to shape and develop the position.
Duties include:
If you have a background in advising large Enterprise clients within a technology-orientated environment and enjoy building existing client relationships with the aim of achieving high ROI for them, call us or apply today!
A new opportunity has arisen for an experienced client relationship professional to join an established team for an initial 6 month contract.
6 month contract, possibility of extension to a year
£30-32K
A new opportunity has arisen for an experienced client relationship professional to join an established team for an initial 6 month contract. You will enjoy a busy and varied client facing role, managing projects and prioritising workloads to ensure existing clients are supported daily and new clients are onboarded smoothly. The successful candidate will be a confident account manager, working with European business customers and with sound knowledge of the technology sector.
Key duties will involve:
The ideal candidate will have experience within a B2B client relationship management or account management position.
You will have excellent project management and organisational skills, the ability to build long-lasting relationships with key contacts and a proactive approach to work. You will also have the ability to remain calm under pressure and be able to learn and absorb information.
Call us or apply today!
