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0203 824 1111

Arrears Specialist

£50,000 - £55,000
  • Hybrid role - office and remote
  • Full range of benefits including pension, private healthcare, life insurance, 25 days annual leave
  • Excellent career prospects
  • Fantastic industry reputation

A motivated and detail-oriented candidate is sought to join this ambitious financial services organisation, ensuring the ongoing management of their customers' accounts including breaches of conditions and term expired loans. As a senior member of the team, you will be supporting a portfolio of customer cases. This is an excellent opportunity to deepen you experience within the sector, with the ability to continue to grow your career long-term.

Day to day activities include:

  • Being a customer liaison expert for a portfolio of specialist lending cases.
  • Helping customers with the ongoing management of their account, including breaches of conditions and expired terms.
  • Being the first point of contact for customers, helping them to solve any queries and offering support.
  • Answering incoming telephone, letter and email queries, providing positive customer service at all times.
  • Proactively contacting customers in financial difficulty to assess their options for repayment of their loan.
  • Managing a portfolio of customers through the arrears and breaches lifecycle.
  • Adhering to internal customer service policies and regulatory requirements, FCA, PRA, Money Laundering, Prevention of Financial Crime and Data Protection.
  • Undertake projects and ad hoc pieces of work.

You will ideally have:

  • A background within the mortgage or loans industry, including some knowledge of bridging loans
  • Experience in servicing, including arrears and collections
  • Excellent written and verbal communication skills
  • Be able to collaborate and support customers
  • The ability to prioritise, take initiative, and work to deadlines

You will be entitled to a full range of company benefits including a bonus package, pension scheme, life insurance, private medical insurance and many others, as well as an excellent career path within the organisation.

Interested? Get in touch today!



  • Tax Senior - Accountancy Practice
    £40000 - £45000

    Are you looking to work for a busy and professional accountancy practice? Are you keen to find a company which offers excellent progression where you can really make a difference to the team and your clients?

    We are recruiting for a Tax Senior to assist the tax consultancy team with developing, marketing and implementing tax planning strategies.  They will be responsible for day to day administrative functions for the tax consultancy department including maintaining internal statistics and reports.   Duties will include:

    • Supporting the consultancy team in development and marketing of tax products
    • Assist with the developing tax planning strategies
    • Management of the WIP and debtors.  Keeping records upto date
    • Support with identifying new business opportunities
    • Research detailed technical matters and report thereon.

    If you have the following skills and experience, please call or apply today:

    • The Tax Senior will be either ATT/CTA qualified or qualified by experience
    • Experience of both personal and corporate tax is essential plus experience of research and development tax relief would be advantage


    If you are looking for a supportive environment in a firm with real career prospects and an excellent work/life balance, this may be the career move for you.

  • Accounts Senior
    £40000 - £50000


    We are recruiting for a Accounts Senior who will be responsible for preparing client accounts for manager or partner review.

    The Accounts Senior will be part ACA /ACCA qualified with good technical competence including solid accounts experience gained in an accountancy practice (minimum 5 partner firm).  Candidates must have first class communication skills and be capable of liaising and forming relationships with clients.  Accuracy, deadline forcused and the ability to work on their own iniative is crucial.   Applicants must be a car owner. 

    This role would suit candidates who are looking to join a friendly, well established company where you can make a real difference.

    Duties include:

    • Producing accounts for clients (limited companies, sole traders, partnerships, LLPs, charities and groups
    • Ensuring that jobs are completed on time and within budget 
    • Detailed costing of time budget
    • Keep technically upto date
    • Cross sell the other services to clients to contribute to incremental fee income for the firm
    • Presenting the Accounts / Audit Manager with a complete set of accounts with minimal queries 


    We are looking for an Accounts Senior who is ACA /ACCA with good technical competence including solid accounts experience gained in Practice.  Candidates must be highly IT literate including advanced Excel, Sage, Quickbooks, Xero, Iris and Caseware experience is an advantage.

    Call us or apply today for this immediate opportunity!

  • Mortgage Advisor
    £30500 - £36500

    OTE £40,000-£50,000

    Are you currently working within financial services or mortgages advising customers and are you looking for a new challenge, recommending suitable products based on the customers individual needs? Are you looking to work for a professional and growing organisation who offer a supportive team environment? There is excellent earning potential within this role with monthly bonuses generally between £500-1000 per month in addition to a generous salary. Working hours are Monday-Friday 9am-6pm. 

    As a Mortgage Advisor, you will be responsible for:

    • Quickly establishing rapport with clients and building relationships
    • Handling customer queries regarding mortgages on a day to day basis
    • Providing high-quality service to both our customers and/or partners
    • Meeting and exceeding set targets 
    • Ensuring you comply with FCA regulations at all times

    We are looking for highly professional, motivated and team orientated individuals, with a real desire to succeed. You will be fully CeMAP qualified, with excellent communication skills, strong numerical aptitude and the ability to explain complex information clearly and simply.  

    Benefits include monthly bonus, contributory pension, private healthcare and excellent work/life balance. Call us or apply today! 

    Successful candidates will be required to complete a credit check, DBS and full referencing. 

  • Qualified Accountant - Practice - ACCA/ACA
    £45000 - £60000

    Have you recently qualified (ACCA or ACA) and are you looking for the next step in your accounting career? Do you have strong technical skills and are you keen to develop these further? A new opportunity has arisen to join a well established and growing practice, with scope to develop your career and manage your own portfolio of clients. You will join an established team to help deliver accounting work to a range of clients across a variety of industries.

    Duties and responsibilities will include:

    • Accounting and statutory accounts preparation
    • Some tax work, VAT returns and year end
    • Preparation of VAT returns
    • Some bookkeeping work

    If you have the following skills and experience, please call or apply today:

    • Fully qualified Accountant, ideally ACA or ACCA
    • Some recent or current post-qualified experience working within an accountancy practice
    • Proven technical accounting experience
    • Excellent written and verbal communication skills
    • Strong IT skills, ideally with knowledge of IRIS and Sage although not essential

    This position offers excellent career growth in a busy firm, if you are looking for a supportive environment and real ability to develop further, along with excellent work/life balance, call us or apply today.


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