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Customer Service Coordinator

£18,000 - £20,000

As a Customer Service Coordinator, you will take ownership of your own projects and its successes, coordinating new and existing staff who are based remotely. This is an exciting role for an ambitious individual who already has experience of working in a customer-facing environment, but who wants to develop their skills further within a coordination position.

Responsibilities:

  • Taking charge of projects
  • Training, recruiting, managing and supervising the field-based team
  • Developing and maintaining new and existing relationships with clients
  • Supervising face to face interviews

The successful candidate will have:

  • Previous experience training others in any environment
  • A confident telephone manner
  • Desire to learn and develop; motivated and enthusiastic
  • A flexible work ethic, willing to travel within UK when required
  • IT skills: knowledge of MS Excel, Word and other packages

MORE JOBS LIKE THIS

MORE JOBS LIKE THIS

  • Project Coordinator
    £18000 - £20000

    As a Project Coordinator, you will take ownership of your own projects and its successes, co-ordinating new and existing staff who are based remotely. This is an exciting role for an ambitious individual who already has experience of working in a customer-facing environment, but who wants to develop their skills further within a co-ordination position.

    Responsibilities:

    • Taking charge of projects
    • Training, recruiting, managing and supervising the field-based team
    • Developing and maintaining new and existing relationships with clients
    • Supervising face to face interviews

    The successful candidate will have:

    • Previous experience training others in any environment
    • A confident telephone manner
    • Desire to learn and develop; motivated and enthusiastic
    • A flexible work ethic, willing to travel within UK when required
    • IT skills: knowledge of MS Excel, Word and other packages
  • Training Coordinator
    £20000 - £20000

    As a Training Coordinator, you will take ownership of your own projects and its successes, co-ordinating new and existing staff who are based remotely. You’ll also have the opportunity to travel within this role in order to train and supervise the off-site workers.

    This is an exciting role for an ambitious individual who already has experience of working in a customer-facing environment, but who wants to develop their skills further within a co-ordination position. This is predominantly an office-based position but you must be willing to travel UK-wide when required. There is excellent support and training offered.

    Key Skills:

    • Leadership qualities: able to take charge of projects, training and supervision of projects requirements
    • Time management: able to be flexible in managing workload of remote researchers, motivating and communication.
    • Communication: able to communicate both verbally in and writing to key stakeholders, both external and internal, and able to develop and maintain these relationships
    • IT skills: knowledge of MS Excel, Word and other packages

    The successful candidate will have:

    • Previous experience training others in any environment
    • The ability to build and maintain relationships
    • A confident telephone manner
    • Desire to learn and develop; motivated and enthusiastic
    • A flexible work ethic, willing to travel within UK when required
  • Sales Advisor
    £30000 - £30000

    Driven? Ambitious? This could be the job for you! 

    We have an exciting opportunity for an ambitious and target-driven Sales Advisor to join an established financial services company located in Watford. This telephone-based role will involve creating and building relationships with brokers, identifying new business opportunities, educating your accounts on the company’s products and services, in addition to managing your own extensive sales pipeline.

    This is a full time role, working Monday to Friday, 9am-6pm with the amazing potential to earn uncapped bonuses. 

    Along with the opportunity to build long term relationships and manage accounts, your key responsibilities will include:
    - Using effective questions to establish business mix, behaviours and goals
    - Creating and managing a panel of engaged and supportive intermediaries
    - Building and executing a contact strategy to maintain effective connections
    - Ensuring the intermediary has the correct product information and support them throughout the sales process
    - Working alongside colleagues to ensure business objectives are met
    - Helping to drive the commercial success of the business

    This is a great position for someone who enjoys sales so if you’re looking for a role where you can build relationships whilst earning uncapped bonuses please apply today!

  • Mortgage Underwriter
    £26000 - £30000

    Are you an experienced Mortgage Underwriter, working within regulated the first and second charge market? Are you CeMAP qualified or equivalent and do you enjoy advising, underwriting and processing mortgage applications to find the right outcome for the customer? We are currently recruiting for a new role due to company expansion within a well established financial services company. The organisation is looking for committed individuals and in return will review your salary on successful completion of your probation.

    As an Underwriter you will:

    - Ensure clients receive the very best advice possible for their circumstances
    - Process applications
    - Build and maintain relationships with third parties to ensure applications are completed on time
    - Respond to incoming customer telephone calls, identifying and meeting customer requirements
    - Complete all related underwriting and administration activities including chasing required documentation in order to complete customer applications
    - Carry out Credit Reference checks when required on all applicants 
    - Ensure compliance including complying with Money Laundering/Fraud Prevention/Data Protection/FCA regulations and individual compliance with the company’s TCF policy.

    You will have previous mortgage underwriting experience and be part or fully CeMAP qualified (or equivalent). You will have experience of handling queries with excellent communication and administration skills. This is a busy role and offers the opportunity to take ownership of cases and see applications through from initial enquiry to completion. 

    Benefits include private healthcare, pension, salary reviews and free parking. If you would like to join a growing organisation who already has a huge amount of experience in their sector, apply today!

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