MORE JOBS LIKE THIS

• Customer Service Administrator

  £22000 - £24000

  Elstree

  Permanent

  Are you looking for a new challenge with excellent career and salary progression, as well as the ability to settle into a friendly team in newly refurbished offices? You will be liaising with business customers, assisting with a range of queries and handling varied administration including creating reports. 

  Duties include: 

  • Main point for email and telephone queries
  • Reviewing all open queries and monitoring service levels provided to customers
  • Completing daily, weekly and monthly reports 
  • Closing down completed queries on the system 
  • Assisting other teams when required
  • Working Monday-Friday 8.30am-5.30pm, 1/4 weekends 8.30am-4.30pm with 2 days off in lieu the week before, weekend work can be either in the office or working from home. 

  Benefits include 28 days annual leave, contributory pension, parking on site. If you enjoy supporting customers in a varied administration role, have excellent communication skills and are looking to take the next step in your career, call us today!

• Client Coordinator

  £24000 - £25000

  Elstree

  Permanent

  Are you looking to progress your career, having responsibility for a region in order to support clients and meet service levels? You will be liaising with a field-based team to coordinate their work, planning their schedules and ensuring all work is completed on time. This is a busy and varied role and will involve a mix of communicating over the phone and via email. There is scope to settle in the role long-term, increasing your experience and salary with experience.

  Duties include:

  • Main point of contact for emails and phone calls
  • Planning schedules within a designated region and to SLAs
  • Monitoring SLAs daily
  • Updating systems daily with completed works
  • Planning works ahead of time in order to meet SLAs
  • Sending quotations
  • Producing and sending reports weekly on outstanding works
  • Working Monday-Friday 8.30am-5.30pm, 1/4 weekends 8.30am-4.30pm with 2 days off in lieu the week before, weekend work can be either in the office or working from home. 

  Benefits include 28 days annual leave, contributory pension, parking on site. If you enjoy supporting customers in a varied coordination role, have excellent communication and office-based skills and are looking to take the next step in your career, call us today! 

• Junior Administrator

  £25000 - £28000

  Elstree

  Permanent
  • Varied administration role
  • Working in a friendly and expanding team
  • Based in newly refurbished offices in Elstree, working 8.30am-5.30pm Monday-Friday
  • Free parking on site

  You will be creating and processing invoices and dealing with queries, along with contract administration. Full training will be given, you will have good knowledge of MS Office, enjoy working in an administrative role and be happy to work full-time at their offices.

  Key duties:

  • Maintaining customer contract renewals and amendments and invoicing all chargeable work
  • Creating contracts, including contacting customers and sales teams to ensure accurate processing
  • Monitoring contract e-mail inbox and dealing with internal and external queries
  • Completing all monthly billing, invoices and credits
  • Assisting credit control and sales with invoice and contract information
  • Dealing with customers via the telephone or by e-mail
  • Preparation of reports for customers and the sales team

  We are looking for candidates with:

  • Excellent written and verbal communication skills, excellent telephone manner and a flexible attitude
  • High attention to detail
  • MS Office skills including some knowledge of Excel
  • Ability to work in a busy team environment
  • Highly organised and able to multi-task

  If you are self-motivated and enjoy working in an administrative role where you will be using various computer systems, as well as liaising with internal and external customers, call us or apply today!

• Administrator

  £25000 - £28000

  Elstree

  Permanent
  • Varied administration role
  • Working in a friendly and expanding team
  • Based in newly refurbished offices in Elstree, working 8.30am-5.30pm Monday-Friday
  • Free parking on site

  You will be creating and processing invoices and dealing with queries, along with contract administration. Full training will be given, you will have good knowledge of MS Office, enjoy working in an administrative role and be happy to work full-time at their offices.

  Key duties:

  • Maintaining customer contract renewals and amendments and invoicing all chargeable work
  • Creating contracts, including contacting customers and sales teams to ensure accurate processing
  • Monitoring contract e-mail inbox and dealing with internal and external queries
  • Completing all monthly billing, invoices and credits
  • Assisting credit control and sales with invoice and contract information
  • Dealing with customers via the telephone or by e-mail
  • Preparation of reports for customers and the sales team

  We are looking for candidates with:

  • Excellent written and verbal communication skills, excellent telephone manner and a flexible attitude
  • High attention to detail
  • MS Office skills including some knowledge of Excel
  • Ability to work in a busy team environment
  • Highly organised and able to multi-task

  If you are self-motivated and enjoy working in an administrative role where you will be using various computer systems, as well as liaising with internal and external customers, call us or apply today!