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0203 824 1111

Customer Service Administrator

£24,000 - £25,000

If you have a combination of strong administration and customer service experience and are looking to join a company with excellent career progression, then this may be the role for you! You’ll be tasked with a variety of duties including processing reports, updating confidential records, liaising with third parties via email and the telephone as well as additional ad hoc responsibilities to support this friendly team.

As well as new offices, this company offers a range of benefits including contributory pension (matched by employer up to 5%), life insurance, 20 days annual leave plus bank holidays which increases with length of service.

Hours are Monday to Thursday 9am-5pm and 9am-4.30pm on Friday.

Main Tasks:

• Processing requests for reports including searching the database and sending formal letters
• Processing requests for records
• Handling general queries from received via email, post and telephone
• Updating details on a case management system
• Processing receipt of reports and invoices
• Accurately updating the case management system

You will have previous administrative experience with a keen eye for detail and accuracy, as well as excellent communication skills. You will also have a positive and willing can-do attitude with the ability to work towards targets.

If you are interested in this role, please call us or apply today!

MORE JOBS LIKE THIS

MORE JOBS LIKE THIS

  • Office Junior/Administrator
    £19,000 - £20,000

    Do you have recent office experience and are looking to move into an administration role with excellent career prospects and development opportunities?

    You will be tasked with a variety of duties including database searches, email and telephone phone correspondence, liaising with third parties and other administrative responsibilities to support this friendly team.

    As well as new offices, this company boasts a number of job perks including contributory pension, life insurance and increasing annual leave with length of service.

    Hours are Monday to Thursday 9am-5pm and 9am-4.30pm on Fridays

    Working knowledge of Microsoft Office including Excel and Word is essential as is a friendly telephone manner and the capacity to work quickly and accurately.

    If you’re interested in this role, please apply or call us today.

  • Administrator
    £19000 - £20000

    Do you have recent office experience and are looking to move into an administration role with excellent career prospects and development opportunities?

    You will be tasked with a variety of duties including database searches, email and telephone phone correspondence, liaising with third parties and other administrative responsibilities to support this friendly team.

    Hours are Monday to Thursday 9am-5pm and 9am-4.30pm on Fridays

    Working knowledge of Microsoft Office including Excel and Word is essential as is a friendly telephone manner and the capacity to work quickly and accurately.

    If you’re interested in this role, please apply or call us today.

    As well as new offices, this company boasts a number of job perks including contributory pension, life insurance and increasing annual leave with length of service.

  • Case Administrator
    £24000 - £25000

    If you have strong administration experience and are looking to join a company with excellent career progression and personal development opportunities, then this may be the role for you! You’ll be tasked with a variety of duties including processing reports, updating confidential records, liaising with third parties via email and the telephone as well as additional ad hoc responsibilities to support this friendly team.

    As well as new offices, this company offers a range of benefits including contributory pension (matched by employer up to 5%), life insurance, 20 days annual leave plus bank holidays which increases with length of service.

    Hours are Monday to Thursday 9am-5pm and 9am-4.30pm on Friday.

    Main Tasks:
    • Processing requests for reports including searching the database and sending formal letters
    • Processing requests for records
    • Updating details on a case management system
    • Processing receipt of reports and invoices
    • Handling general queries from received via email, post and telephone
    • Accurately updating the case management system

    You will have previous administrative experience with a keen eye for detail and accuracy, as well as excellent communication skills. You will also have a positive and willing can-do attitude with the ability to work towards targets.

    If you are interested in this role, please call us or apply today!

  • Customer Service Advisor
    £18000 - £22000

    A global organisation is looking for an enthusiastic and experienced Customer Services Advisor to join their supportive and friendly customer service team.

    Your key role is liaising with customers over the phone, following up on their recorded interest in the service. You will be given full training, with continual support by your team and managers.

    Working hours will be on a rota basis between 8am-8pm Monday-Friday, in addition to an occasional Saturday, which will be given back in holiday. This company offers a range of great benefits including:

    • full private healthcare
    • contributory pension
    • monthly bonus
    • 25 days’ annual leave
    • Continuous incentives and rewards for individuals and the team

    Your day to day role will be to:

    • Speak to interested customers over the phone
    • Respond to incoming calls as necessary
    • Identify and satisfy patient queries by using your initiative and knowledge
    • Make appointments, monitor company diaries of those involved
    • Manage and record information competently
    • Maintain high standards of care when talking to customers
    • Be an ambassador for the company
    • Provide first-class service to all customers

    You’ll have an exciting opportunity to support the sales and marketing teams, with the potential for excellent career progression. A range of experience is considered, so if you enjoy working in a team orientated environment where you will be rewarded and supported by the company, apply today!

    Successful candidates will require a clear credit check and full Disclosure Certificate through the Disclosure and Barring Service (Formerly the CRB) which will be undertaken by the employer at offer stage.

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