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Customer Service Advisor

£20,000 - £21,000

Are you looking for a varied and progressive role where you are dealing with complex queries? We are recruiting for a Customer Service Advisor to work in a busy team environment in Borehamwood. Working hours are 40 hours per week and run on a shift basis between 8am - 7pm with one Saturday 9am-1pm shift every 3rd week and an afternoon off that week.

Working as a Customer Service Advisor you will be responsible for:

  • Helping customers with urgent queries, disputes and general enquiries via telephone (inbound and outbound), post and e-mail
  • Processing applications via telephone and post
  • Processing payments
  • Looking into issues customers may have with their payments

Desired experience:

  • Previous customer service experience based in a contact centre
  • Working knowledge of Microsoft Office packages

If you are interested, call us or apply today!

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