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Senior Customer Service Administrator

 

We are recruiting for a Senior Customer Service Administrator to support a team with all aspects of administration as well as handling customer queries. You will be liaising with a range of both internal and external customers. This role would suit candidates with administration and customer service experience who are looking to join a friendly, well established company where you can make a real difference.

Duties include:

  • Supporting the Team Leader to develop and test new processes and system changes
  • Managing escalations 
  • Supporting a specialist team with allocation of work
  • Communicating with customers via telephone/email 

Skills:

We are looking for candidates who have administration and customer service skills who has helped to manage a team before; you will have an excellent telephone manner and be competent using MS Office including Word, Excel and Outlook.

Call us or apply today for this immediate opportunity!

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