Customer Service Administrator

Job type:Perm
Town/City:St Albans
Sector:Office & Business Support
Job ref:666083
Post Date:21. 03. 2024

Meet Our Recruiter

About the Role

  • Hybrid role, working 3 days in the office and 2 from home, Monday-Friday 9am-5.30pm
  • Benefits including annual company bonus, discounts, pension, subsidised private healthcare, parking on site
  • Varied customer services and project administration role
Do you have excellent project coordination skills? Are you looking to use your customer service skills in an office environment? You will be working in a friendly and supportive team, using organisational, administration and customer orientated skills in a busy team. You will be first point of contact over the phone, ensuring projects are coordinated and completed on time.

Duties include:
  • Communicating by telephone and email
  • Managing projects, working to deadlines
  • Co-ordination of internal teams to fulfil the workload
  • Updating various reports using MS Word and Excel, as well as using in-house systems
  • Providing the highest level of customer service
  • Building strong working relationships with internal and external teams
We are looking for candidates who enjoy speaking with people over the phone and via email, with some experience working in a busy customer-orientated environment. You will also have high attention to detail and excellent IT skills, including MS Office. 

If you are looking for a permanent role and are looking to join a well-established company, where you can develop your office-based skills further, call us or apply today!

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